Privacy Policy at Toronto Car Loan
We at Toronto Car Loan believes that
privacy is a cornerstone of our customer relationship. In operating
our business, we strive to find methods to guard personal identity
and information by promoting the use of fair information practices.
We have created this privacy policy to demonstrate our firm
commitment to privacy and to inform you of our practices concerning
the collection and use of the information that you provide to us.
Toronto Car Loan may amend this policy from time to time. If we make
any substantial changes in the way we use your personal information,
we will post an announcement on our web site.
Collection of Information
Toronto Car Loan may collect and use personal information to respond
to requests for our services or to provide information about our
services that may be of value. Certain personal information Toronto
Car Loan collects may be publicly available via government records,
telephone books, or other widely available media however we treat
all information provided as non-public. Toronto Car Loan collects
personal information from a variety of sources, including:
Application Information (Information provided from loan applications
and other forms such as names, addresses, telephone numbers,
birthday, social insurance numbers, level of family income,
employer's name, and employer's address);
Credit Reports
Correspondence (Information provided when communicating in writing,
online or by phone with our customer service representatives); and
We use information that we obtain to evaluate auto loan
applications, locate an appropriate lender for you, in order to
provide high quality service, prevent fraud and, with the customer's
consent, inform customers of offers of other Toronto Car Loan
services offered by third parties. We may also use this information
to confirm a customer's identity when they call us to inquire about
their account.
Sharing of Information with Third Parties
Toronto Car Loan may disclose personal information to the following
types of third parties: Toronto Car Loan partners (auto dealerships
that meet customer's criteria and financial institutions), Credit
Bureaus and Service Companies (companies that provide services to
Toronto Car Loan in order to process auto loan applications).
Personal information is disclosed to the foregoing entities solely
for the purpose of locating a vehicle that meet the customer's
criteria and to obtain credit for the purchase of such vehicle.
Outlined below is the information we share with each type of third
party.
Toronto Car Loan Partners - Toronto Car Loan offers its services in
conjunction with auto dealerships, financial institutions and other
businesses (collectively, Toronto Car Loan Partners). When a
customer completes a credit application with Toronto Car Loan for
the purpose of locating a vehicle that meets their criteria and
obtains credit for the purchase of such vehicle, the customer may
agree to the sharing of information with that partner. The customer
agrees that Toronto Car Loan and/or its auto dealers or lending
partners may forward their application to other auto dealers or
lenders for consideration. The customer authorizes any auto dealer
or lender who receives their application to retain it, to rely on it
and to obtain such other information as require, including credit
reports, to complete the processing of their request for credit. The
customer further authorizes that any auto dealer or lender who
receives this application to inform Toronto Car Loan and its lending
partners of their credit decision. These relationships are clearly
stated in the application and by completing the application the
customer agrees to permit Toronto Car Loan to share their
information, which may include the applicant's name, address, phone
number, e-mail address, and other personal financial information
with our partners. In addition, since we do not service auto loan
applications, we will sell loan applications to auto dealerships.
Credit Reporting Agencies - Companies involved in the loan
process are a necessary part of the auto loan process. When a
customer applies for credit, he/she agrees that we may request
consumer credit reports from one or more credit reporting agencies
in connection with their application and administration of the
application. The customer may also authorize us to exchange credit
information concerning their account with (and answer questions and
requests from) others, such as merchants, other lenders and credit
reporting agencies.
Service Companies - In order to provide quality service,
Toronto Car Loan contracts with service providers for the essential
role of processing loan applications. We may disclose some or all of
the information we collect to these service providers but only in
order to obtain credit for the customer. These service companies are
required by law to adhere to federal and provincial privacy
regulations. Toronto Car Loan takes security precautions to monitor
the use of the information and prevent the use of the information
for any other purpose.
Merchants - Toronto Car Loan does not share any information
with external merchants for the purpose of extending offers of goods
and services without the customer's consent. Toronto Car Loan does
NOT use third party advertising companies to provide advertisements
or allow third party advertisers to track web browsing activities on
its web sites.
In addition, Toronto Car Loan does not knowingly offer its services
to minors. Similarly, Toronto Car Loan does not collect information
from children. Our application approval process is designed to
identify applications submitted by children and to prevent their use
of our websites.
Storing of Information
We maintain electronic loan application information and hardcopy
data.
Privacy Related Issues
Toronto Car Loan is committed to customer service and privacy. If
you have any questions, comments or concerns regarding our Privacy
Policy and its implementation, or you would like to report any known
or suspected privacy or security breaches, please do not hesitate to
contact us
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